Tim is the owner of the business and showed up on time for the estimate. He told me about the gutters he uses and showed me a book with samples of different colors and styles. I asked about the leaf guards and we walked over to the back of his truck and he had a display of about 8 different guards. He told me about each of them – the pros and cons – and then made his recommendation but said he would put whatever I wanted on. I went with his recommendation and they look great and the first test went extremely well – they performed perfectly with the first hard rain. Tim also provided a brush that can be extended enough to reach the gutter guards so we can brush off the leaves and pine needles as needed. The day of the installation it kept raining on and off but they waited it out and finished the job. I am very pleased with the results – both the look and the performance.